- ADR
- Average daily rate. Rooms revenue divided by rooms sold.
- AGOP
- Adjusted gross operating profit. GOP after the deductions an agreement specifies, commonly the base management fee. Often the base for the incentive fee.
- ARI
- Average rate index. The hotel’s ADR divided by the competitive set’s ADR, times 100.
- Area of protection
- A zone around the hotel in which the brand agrees not to open another hotel of the same flag for an agreed period.
- Base fee
- The operator’s fee charged as a percentage of total revenue, payable whether or not the hotel is profitable.
- Cap rate
- Capitalisation rate. Net operating income divided by value.
- CapEx
- Capital expenditure. Spending on the building and its equipment that lasts beyond one year.
- Competitive set
- The group of hotels a property is measured against, agreed between owner and operator.
- Debt yield
- Net operating income divided by the loan amount. A lender’s measure that ignores interest rate and value.
- DSCR
- Debt service coverage ratio. Net operating income divided by annual interest and principal payments.
- EBITDA
- Earnings before interest, tax, depreciation and amortisation. In hotel statements, GOP less management fees and non-operating items such as property tax, insurance and rent.
- FF&E
- Furniture, fixtures and equipment.
- FF&E reserve
- Money set aside each year, usually as a percentage of revenue, to replace furniture, fixtures and equipment.
- Flex
- The share of a revenue shortfall that management saved by reducing cost.
- Flow-through
- The share of additional revenue that becomes additional profit.
- Franchise agreement
- A contract under which the owner pays a brand for its name, standards and distribution, and the hotel is run by the owner or a manager the owner hires.
- GOP
- Gross operating profit. Revenue less departmental and undistributed operating expenses.
- GOPPAR
- Gross operating profit per available room.
- HMA
- Hotel management agreement. The contract under which an operator runs a hotel for its owner in return for fees.
- Incentive fee
- The operator’s fee charged as a percentage of profit, usually GOP or AGOP, sometimes payable only after an owner’s priority return.
- Key money
- A payment by a brand or operator to the owner to win a contract, usually recovered through term, fees or clawback.
- LTV
- Loan-to-value. The loan amount divided by the value of the property.
- Mix
- The spread of business across segments and channels that carry different prices and costs.
- MPI
- Market penetration index. The hotel’s occupancy divided by the competitive set’s occupancy, times 100.
- NOI
- Net operating income. As hotel investors use the term, EBITDA less the FF&E reserve.
- Owner’s priority
- A return the owner receives before the operator earns an incentive fee.
- Performance test
- A clause allowing the owner to end the agreement if the operator misses agreed profit and RevPAR thresholds.
- PIP
- Property improvement plan. Works a brand requires for the hotel to meet its standards.
- RevPAR
- Rooms revenue per available room. Also ADR multiplied by occupancy.
- RGI
- Revenue generation index. The hotel’s RevPAR divided by the competitive set’s RevPAR, times 100.
- Stabilisation
- The point, usually some years after opening or renovation, when a hotel reaches its normal level of trading.
- TRevPAR
- Total revenue per available room, including food, beverage and other income.
- Undistributed expenses
- Operating costs not charged to a single department: administration, sales and marketing, property operations, utilities, and information systems.
- USALI
- Uniform System of Accounts for the Lodging Industry. The standard format for hotel operating statements.