Choosing a hotel school
“Which school, and does it matter?”
It matters less than the first three jobs. Choose a school with real industry placements and a network in the markets you want to work in.
School CA · Careers
The hotel careers that compound are planned five years at a time.
Advice for students, young managers, department heads and general managers: where to train, which jobs to take, when to move, and how to cross from running hotels to owning and advising them.
1 · What we do for you
Ways we work with you.
One-to-one sessions
An hour with the principal on your next move, your CV and your five-year plan.
CV and interview preparation
Your record written as results, and practice for the interview that matters.
For employers
Advice on hiring and developing general managers and department heads.
2 · What we know
The questions people ask, each answered with its conclusion first.
The first five years
“What should I do first?”
Learn the operation from the floor up, in great houses, under demanding managers. Rotate through rooms and food and beverage before you specialise.
Department head to general manager
“What does it take to become a GM?”
Profit-and-loss ownership, a commercial department under your belt, and a record of teams who grew under you.
From operations to ownership
“How do I move into asset management?”
Learn to read a hotel as an investment: USALI, valuation, agreements and capital. Then work for an owner, not an operator.
The CV and the interview
“Why am I not shortlisted?”
Because the CV lists duties. Write results with numbers, and keep it to two pages.
4 · What you can watch
Short films with the transcript beside them.
Film 1 · Recording
The first five years
Which jobs to take, and which to refuse.